See what our guests say about us!

Sue Perkins

Many thanks for all your help in making our family reunion a huge success. Your attention to detail, professionalism, and customer care is the Ambassador Hotel’s greatest asset. It was a pleasure dealing with you Hope to see you on my next visit.

Ian Ballinger

Just a brief letter to thank you for the excellent weekend we enjoyed in your Hotel from start to finish. I don’t really know where to start. The staff were unfailing cheerful, courteous and helpful. The rooms were excellent. The food in The Restaurant was excellent as was the service. The bar prices were very reasonable as were the price of any snacks. The weekend is an annual get together for family and each year a different family member has the job of finding and organising a venue. This year was the fourth such event and the task fell to me. Everyone has acknowledged that this one was the best by far in terms of venue, hotel, price, service and the quality of the food. Please pass on my thanks and appreciation to everyone who made this such an enjoyable and relaxing weekend.

Blackhill Methodist Church, County Durham - David Arbon

I am writing to you on behalf of the folk from Blackhill Methodist Church, County Durham, who stayed in your hotel from the 13th to the 19th April in order to attend the ECG Christian Conference at Venue Cymru. On behalf of the whole group, I want to thank you for the excellent service we received from all your staff who were always polite, friendly and helpful. In particular, we were grateful for the work of Simon Roberts who handled all the negotiations with me for our visit and made it as smooth as possible, including last minute changes. We have already asked the same rooms to be reserved for us for the conference next year from the 5th – 11th April 2010 and we look forward to staying with you again.

Diane Coleman - National Secretary HMS Illustrious Association

May I very belatedly thank you and all your staff for making us so welcome. Thank you for taking the time to talk about our requirements for our reunion weekend.

Stephen Smith - East Lancashire Masonic Charity Manchester

The East Lancashire Masonic Charity Comforts Fund Committee have for the last three years arranged a weekly summer holiday in Llandudno for the Beneficiaries of our Province. We have again this year enjoyed the most comfortable and excellent facilities provided at The Ambassador Hotel. I am writing to express the gratitude of the committee, and Beneficiaries, for the way in which you and all your staff have so warmly received us and attended to our needs. The facilities and catering at your establishment are of a high standard and the staff have been most helpful and professional in manner at all times. The committee look forward to continuing our association with the Ambassador Hotel in the years ahead.

Bill Pearson, Rotary Club of Uttoxeter

Thank you very much for your generosity and attention to detail during our stay with you this weekend. All of our members commented on the excellent service we received from your staff, they really are exceptional, and are more professional and helpful than many employed by much more prestigious hotels. Their kindness and willingness to satisfy customers was superb. Well done to you all.

Dafydd Jones - Theatr felinfach

On behalf of the group from Theatr Felinfach, I wish to take this opportunity of expressing our grateful thanks to the Ambassador Hotel for the welcome and care during our stay with you last weekend. The staff were at all times helpful and courteous so that made our stay even easier. We were amazed at how fast and with ease, we were served during mealtimes. I had never experienced this before. The choice of meals, the presentation was highly praised by the group. You are to be congratulated on how the hotel is run, long may it continue. I shall certainly recommend you to family and friends. Our regards to all the staff and once again, a thousand thanks for a wonderful weekend.

The Ambassador Hotel

The Grand Promenade,
North Wales,
LL30 2NR.
Email us
Tel: 01492 876 886
Fax: 01492 876347